Investigating - We are currently investigating an issue that is intermittently affecting users of the SignOnSite field platform. Affected users may have trouble completing certain tasks related to Permits, such as submitting a photo for closing checks.

We’re working hard to identify the cause and resolve the issue as soon as possible.

Next Steps: We will provide regular updates on our progress. Thank you for your patience, and we apologise for any inconvenience caused.

Oct 17, 2024 - 01:47 UTC
SignOnSite Field Platform Partial Outage
90 days ago
98.6 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
99.99 % uptime
Today
iOS App ? Partial Outage
90 days ago
97.42 % uptime
Today
Android App ? Partial Outage
90 days ago
97.01 % uptime
Today
Reporting & Dashboards Operational
90 days ago
100.0 % uptime
Today
Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Managed Data Warehouse ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Google BigQuery Operational
AWS s3-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS route53-ap-southeast-2 Operational
AWS route53 Operational
AWS ec2-ap-southeast-2 Operational
AWS ecr-ap-southeast-2 Operational
AWS rds-ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 24, 2024

No incidents reported today.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Unresolved incident: Permits - Intermittent Outages.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Resolved - This incident has been resolved.
Oct 14, 22:42 UTC
Identified - We've identified the issue and will be working to resolve the issue.
Oct 14, 02:55 UTC
Resolved - This incident has been resolved.
Oct 14, 03:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 01:45 UTC
Identified - Some Android phones are not playing a siren during an evacuation.
Some iOS devices may have issues receiving push notifications

Sep 18, 04:04 UTC
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.